Privacy Policy


Last updated March 2024.

Welcome to Carbon Maps.

We take privacy seriously and are committed to protecting the personal information of all of our users. This Privacy Policy outlines how We collect, use, and protect the information you provide to us. 

Please read this policy carefully to understand our practices. By using our Website, you consent to the collection, use, and sharing of your information as described in this policy.

Scope of this Privacy Policy

This Privacy Policy covers Carbon Maps SAS - a French société par actions simplifiée, the registered offices of which are located at 38 boulevard Carnot – 59000 Lille, France and registered in the Trade and Companies Registry of Lille Métropole under number 922 260 484 - and its affiliates, and is effective for all sites, portals or properties owned, controlled or managed by Carbon Maps SAS. 

This Privacy Policy does not apply to the Websites of our customers or Business Partners or to the Websites of any other third parties, even if We have links to their Websites on our Website.

For the purposes of this Privacy Policy, 

“Affiliates” means legal entities that are owned by or under direct common ownership with Carbon Maps,

"Business Partners" means subcontractors, vendors, distributors, resellers and other entities with whom Carbon Maps has ongoing business relationships to provide products, services and information to its customers. 

“Company”, (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Carbon Maps SAS

“Cookies” refers to small files that are placed on your computer, mobile device or any other device by a Website, containing the details of your browsing history on that Website among its many uses.

"Personal Data" refers to any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

“Service” refers to this Website 

“Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

“Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g: the duration of a page visit).

“User” (referred to as either "the User", "You", “your" in this Agreement) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

“Website” refers to Carbon Maps Website, accessible from

Collection of your Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First & last name
  • Usage data

Processing your Personal Data under GDPR

We may process your Personal Data under the following conditions:

  • Consent: You have given your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, Carbon Maps will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Use of your Personal Data

We may use your Personal Data for the following purposes:

  • To provide, maintain, and improve our Service, including to monitor the usage of our Service.
  • To contact You to follow up after your request for a demo
  • To provide You, in accordance with applicable legal requirements, with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already inquired about.
  • To manage your requests to Us.

Sharing of your Personal Data

Carbon Maps shall not disclose Personal Data to third parties for their own marketing purposes in absence of Users’ prior consent. 

Except as described in this Policy, Carbon Maps shall not give, sell, rent, share or loan any personal information to any third party other than as outlined in this Policy. 

Here are the situations for which We may share your Personal Data:

  • With Service Providers: We may share your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
  • With Affiliates: We may share your Personal Data with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company (as applicable) and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With other users: When You share Personal Data or otherwise interact in the public areas with other users, such information may be vieWed by all users and may be publicly distributed outside.
  • For Business transfers: If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • For law enforcement or other legal requirements: Under certain circumstances, We may be required to disclose your Personal Data if it believes in good faith that it is required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, protect against legal liability.

Transfer of your Personal Data

Your Personal Data is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

It means that this information may be transferred to — and maintained on — computers located outside of your country. your consent to this Privacy Policy folloWed by your submission of such information represents your agreement to that transfer.

Carbon Maps provides appropriate levels of protection to safeguard any Personal Data including providing adequate protection for any transfer of Personal Data to a country outside the EU/EEA. These safeguards include data protection agreements, incorporating the new EU standard contractual clauses (standard contractual clauses betWeen controllers and processors under Article 28(7), Article 6(1)(a) and Article 6(1)(f) of Regulation (EU) 2016/679 of the European Parliament and of the Council and Article 29(7) of Regulation (EU) 2018/1725 of the European Parliament and of the Council).

Security of your Personal Data

The security of your Personal Data is important to Us, but We shall remind You that no method of transmission over the Internet, or method of electronic storage, is 100% secure. 

While We strive to use commercially acceptable means to protect your Personal Data through administrative, physical, organizational, and technical measures, We cannot guarantee its absolute security.

Retention of your Personal Data

Carbon Maps will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. 

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Location of Our Website and Data

Carbon Maps Services and other Web properties are operated in Europe. Any information provided to Carbon Maps will be transferred to, and stored in Europe.

Collection and Use of Children's Personal Data

Carbon Maps does not actively collect Personal Data from children under the age of 18 through this Site. Users below 18 years of age shall request a parent or guardian’s prior written consent before submitting any Personal Data through this Site. Upon request, the User shall provide such consent to Carbon Maps.


The Site uses cookies to enable You to sign in to our services and to help personalize your online experience. You can adjust cookie retention settings in your own browsers. To learn more about cookies, including how to see which cookies have been set and how to manage and delete them, please visit 

Your User’s Rights

Your rights under this Privacy Policy and GDPR if you are within the EU are: 

  • Right of access: right to access, update or delete your Personal Data Carbon Maps has collected about You.
  • Right to rectification: right to get your Personal Data updated or corrected.
  • Right to erasure (“right to be forgotten”): right to request to permanently delete your personal information when You believe that the Personal Data provided are no longer necessary in relation to the purpose for which the personal data Were collected or otherwise processed.
  • Right to portability: right to transfer your Personal Data, when possible.
  • Right to object: right to object to the processing of your Personal Data that is carried out on the basis of legitimate interests, such as direct marketing purposes.
  • Right to withdraw: right to withdraw your consent on using your Personal Data. If You withdraw your consent, The Company may not be able to provide You with access to certain specific functionalities of the Website.
  • Right to lodge a complaint: right to raise a complaint to the supervisory authority in your country to challenge our practices in relation to the protection of your Personal Data (in France: CNIL).

If the User would like to exercise any of its rights or receive more information about its rights, the User shall contact Carbon Maps via email at 

Carbon Maps shall promptly respond to all requests from individuals seeking to exercise their rights described in this Privacy Policy and pursuant to applicable data protection laws. 

Communication and Marketing Preferences

You may choose to receive or not receive marketing communications from Carbon Maps by indicating your preferences on this Site. If You would prefer not to receive future marketing communications or wish to change or modify information previously provided or delete inaccuracies, please contact us at 

Carbon Maps shall respond to all requests within 90 days. 

Breach Notification

If Carbon Maps becomes aware that Personal Data has been compromised or mishandled, Carbon Maps shall report any such action or activity to the User in accordance with the GDPR.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page, except as otherwise provided herein.